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How rajveerexch Handles Your Personal Data

At rajveerexch, we take the privacy of every account holder seriously — this page sets out exactly what data we collect, why we collect it, and how we…

Data collected only as neededUPI & Paytm transaction privacyAccount-level data controlClear retention periodsRight to request deletion

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What This Privacy Policy Covers

rajveerexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data collected through rajveerexch.net and any associated mobile interfaces used by account holders where local law permits access. We collect the minimum data required to operate your account: your registered name, contact details, date of birth for eligibility verification, and

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payment identifiers linked to UPI, Paytm, or PhonePe. We do not sell your data to third parties. Data may be shared with payment processors strictly to facilitate deposits and withdrawals, and with identity verification providers where required by applicable law in your jurisdiction. All data transfers
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to processors are governed by data-processing agreements that require those parties to protect your information to the same standard we apply internally. Jurisdiction determines what rights apply to you — we honour access, correction, and deletion requests regardless of where those rights originate.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is stored, want to submit a correction request, or need to understand what information we hold on your account, our privacy support team…

Email Privacy Desk Send your data access, correction or deletion request to our dedicated privacy email. Include your registered account email and the nature of your request so we can route it to the right team without delay.

Live Chat Support Open the chat widget on rajveerexch.net and select the Privacy topic from the dropdown. Our agents are available around the clock and can escalate data queries to the privacy team on your behalf.

Account Help Centre Visit the Help section inside your account dashboard to find pre-filled privacy request forms. These forms route directly to our data-protection team and carry a tracked reference number for follow-up.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered technical and organisational measures to protect your account data — from the moment you enter your UPI handle to the point a withdrawal clears.

Data Collection Minimisation

We collect only what is strictly necessary: your name, contact address, payment identifiers, and session metadata. No additional profiling is performed beyond what is needed to run your account and process transactions via UPI, Paytm, or PhonePe.

Cookie Transparency

Cookies on rajveerexch.net fall into three categories — essential session cookies, analytics cookies that track page performance anonymously, and preference cookies that remember your lobby layout. You can manage non-essential cookies through the cookie settings panel at any time.

Account Security Layers

All account data is encrypted in transit using TLS 1.2 or higher. Passwords are stored as salted hashes — no one on our team can read your password. Two-factor authentication via SMS or an authenticator app is available and strongly encouraged for all accounts.

Data Retention Schedule

Active account data is retained for as long as your account remains open. After account closure, we retain transaction records for the period required by applicable financial regulations in your jurisdiction, then delete or anonymise the data permanently.

Your Rights Over Your Data

You may request a copy of all data we hold on you, ask us to correct inaccurate records, or ask us to delete your data where no legal obligation requires retention. Requests are processed within seven working days and we will confirm completion in writing.

Third-Party Processor Standards

Payment processors like the Paytm and PhonePe gateways we use are bound by data-processing agreements. They receive only the transaction data they need — no browsing history, no game activity logs, and no personal identifiers beyond what the payment requires.

Frequently Asked Privacy Questions

These are the questions our account holders ask most often about how their personal data is collected, stored and managed on rajveerexch. If your question is not covered here, reach out through the privacy contact paths listed above.

We collect your name, email address, mobile number, date of birth, and a government-issued ID for identity verification. Payment identifiers — your UPI handle, Paytm mobile number, or PhonePe account reference — are stored to process transactions. No more data than this is collected at account opening.

Transaction data is shared only with the payment gateway that processes your specific deposit or withdrawal. That gateway is contractually required to protect your data and is prohibited from using it for any purpose other than completing the transaction you initiated.

Once your account is closed, we retain transaction records for the period mandated by applicable financial regulations in your jurisdiction — typically between five and seven years. All other personal data is deleted or fully anonymised within 30 days of account closure.

Yes. Submit a data access request through the Help Centre form inside your account dashboard, or email our privacy desk with your registered email address. We will compile and send your complete data record within seven working days of receiving the request.

Use the deletion request form in the Help Centre, or contact our privacy team by email. Where no legal obligation requires us to retain the data, we will delete it within seven working days and send you written confirmation that the deletion has been completed.

We use essential cookies to keep your session active, anonymous analytics cookies to measure page performance, and preference cookies to save your lobby settings. You can accept or decline non-essential cookies through the cookie settings panel, accessible from the footer of any page on rajveerexch.net.

Contact our privacy desk directly via the email address listed in the Help Centre. If you are not satisfied with our response, you have the right to raise a complaint with the data protection authority in your jurisdiction where such a body exists under local law.

How rajveerexch Handles Your Personal Data

Reach Our Privacy Team Directly

Data Handling, Cookies and Account Security

Data Collection Minimisation

Cookie Transparency

Account Security Layers

Data Retention Schedule

Your Rights Over Your Data

Third-Party Processor Standards

Frequently Asked Privacy Questions

01 What personal data does rajveerexch collect when I open an account?

02 Is my UPI or Paytm transaction data shared with anyone?

03 How long does rajveerexch keep my account data after I close my account?

04 Can I request a copy of all the data rajveerexch holds about me?

05 How do I ask rajveerexch to delete my personal data?

06 What cookies does rajveerexch use and how can I control them?

07 Who do I contact if I believe my privacy rights have not been respected?

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