Reference

Our Legal Terms for Indian Accounts

rajveerexch operates under a defined legal framework that governs how your account is created, maintained and closed.

Account TermsPrivacy PolicyCookie PolicyDispute ResolutionJurisdiction Clause
rajveerexch Our Legal Terms for Indian Accounts
LEGAL CONTACT PATHS

Reach Our Policy and Compliance Team

If you have a question about your rights under these terms, need to raise a dispute or want to request changes to the personal data we hold, our support channels are open…

Email — Legal Queries Send your legal or policy question to our dedicated compliance address. We aim to respond within 48 hours and will confirm receipt of your message by return email.
Live Chat — Account Disputes Start a live chat session from your account dashboard to raise a dispute in real time. Our agents can escalate to the compliance team directly if your matter requires policy-level review.
Written Correspondence — Formal Notices Formal legal notices must be submitted in writing to the address stated in the Terms and Conditions document. We acknowledge formal notices within five working days of receipt.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

We approach data handling, account security and policy compliance as core operational responsibilities, not afterthoughts.

Data Collection Scope

We collect only the personal data needed to verify your identity, process payments through UPI, Paytm or PhonePe, and maintain your account. We do not sell your data to third parties outside our licensed service providers.

Cookie Policy

Our site uses session cookies for account authentication and analytics cookies to measure page performance. You can adjust cookie preferences through the settings panel in your account without affecting your ability to log in.

Account Security Practices

Passwords are stored using one-way encryption. We require two-factor authentication for withdrawal requests above a set threshold, and suspicious login attempts trigger an automatic account hold pending identity confirmation.

Data Retention Period

Account records are retained for a minimum period required under applicable financial regulations. After account closure, personal data is anonymised or deleted within 90 days unless a legal hold is in place.

Who to Contact for Data Requests

To request access to, correction of or deletion of your personal data, contact our compliance team via the email channel listed on this page. We process data access requests within 30 days of verified receipt.

How to Request Policy Changes

If you believe a clause in our terms affects your legal rights, submit a written request through our compliance email. We review all such requests and provide a written response within 10 working days.

Frequently Asked Legal Questions

These questions address the legal concerns we hear most often from account holders in India. If your question is not covered here, reach out to our compliance team directly through the contact channels on this page.

Yes. These terms apply to every account opened through rajveerexch. Access is available where local law permits, and it is your responsibility to confirm that participation is lawful in your state or territory before opening an account.

We can update these terms at any time and will notify you of material changes via your registered contact address. Continued use of the platform after the effective date of an update constitutes your acceptance of the revised terms.

We store identity verification documents, contact details, transaction records covering UPI, Paytm and PhonePe activity, and session logs. Only data necessary for account operation and regulatory compliance is retained.

Send a written data access request to our compliance email address. We will verify your identity and provide a summary of the data we hold within 30 days of confirming the request is legitimate.

Personal data is anonymised or permanently deleted within 90 days of account closure, unless a legal hold or ongoing dispute requires us to retain specific records for a longer period under applicable regulations.

Disputes are first addressed through our internal complaints process via live chat or compliance email. If a resolution is not reached internally, the matter proceeds under the dispute resolution clause stated in the full Terms and Conditions document.

The governing law and jurisdiction are set out in the Terms and Conditions document available from your account dashboard. Access and eligibility depend on local law and are available only where local law permits.